Privacy Policy

1) Overview

Thumbnail Grabber ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your data.

By using Thumbnail Grabber, you agree to the collection and use of information in accordance with this policy.

2) Information We Collect

2.1 Information You Provide

• YouTube URLs: Video or channel links you submit to our tools (not stored permanently)
• Account Information (if applicable): Email, password (encrypted), name, and profile settings
• Communication Data: Messages you send us via contact forms or support channels

2.2 Automatically Collected Data

• Usage Data: Pages visited, features used, time spent, click patterns
• Device Information: Browser type, operating system, device model, screen resolution
• Log Data: IP address, referrer URL, timestamps, error logs
• Cookies & Tracking: Session tokens, preferences, analytics identifiers (see Cookie Policy)

2.3 Third-Party Data

• YouTube Data API: Publicly available thumbnail images, tags, and profile data (not personal info)
• OAuth Providers (if used): Google account basics (name, email, avatar)
• Payment Data (if applicable): Processed by Creem; we do not store full card details

3) How We Use Your Information

We use collected data for the following purposes:

• Service Delivery: Fetch and display YouTube thumbnails, tags, and profile images
• Account Management: Authenticate users, manage profiles and subscriptions (if applicable)
• Service Improvement: Analyze usage patterns, fix bugs, develop new features
• Security & Fraud Prevention: Detect abuse, prevent unauthorized access, monitor threats
• Communications: Send service updates, support responses, and important notifications
• Analytics: Understand user behavior and service performance via Google Analytics, PostHog, Microsoft Clarity
• Legal Compliance: Respond to legal requests, enforce terms, protect rights

Note: We do NOT use your data for advertising or marketing without consent.

4) How We Share Your Information

We may share your data in the following circumstances:

4.1 Service Providers

• YouTube (Google): API calls to fetch public data
• Hosting Providers: Server infrastructure and database storage
• Analytics Services: Google Analytics, PostHog, Microsoft Clarity
• Email Services: Resend for transactional emails
• Payment Processors: Creem for subscription and payment handling (if applicable)

4.2 Legal Requirements

We may disclose data if required by law, court order, or to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud, abuse, or illegal activity
• Respond to government or regulatory requests

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity with equivalent privacy protections.

We do NOT sell your personal data to third parties.

5) Data Retention

We retain your data for as long as necessary to provide our services and fulfill the purposes described in this policy:

• Account Data: Until you delete your account or request deletion
• Usage Logs: Typically 30-90 days for operational and security purposes
• YouTube URLs: Not permanently stored; processed in real-time only
• Legal Requirements: Some data may be retained longer to comply with legal obligations

After retention periods expire, we delete or anonymize your data.

6) Data Security

We implement industry-standard security measures to protect your data:

• Encryption: HTTPS/TLS for data in transit; encrypted storage for sensitive data
• Access Controls: Role-based permissions and authentication
• Monitoring: Regular security audits and intrusion detection
• Secure Infrastructure: Trusted hosting providers with SOC 2 compliance

Important: No system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7) Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access & Correction

• View and update your account information
• Request a copy of your personal data

7.2 Deletion

• Delete your account from your profile settings
• Request complete data deletion by emailing support@thumbnailgrabber.app

7.3 Opt-Out

• Marketing Emails: Unsubscribe via links in emails or by contacting us
• Cookies: Manage via browser settings (see Cookie Policy)
• Analytics: Use Google Analytics Opt-out Browser Add-on

7.4 Data Portability

Request a copy of your data in a machine-readable format.

To exercise these rights, email us at support@thumbnailgrabber.app. We will respond within 30 days.

8) International Data Transfers

Your data may be processed and stored in countries outside your own, including the United States and European Union. These countries may have different data protection laws.

We rely on appropriate safeguards, such as:

• Standard Contractual Clauses (SCCs)
• Privacy Shield frameworks (where applicable)
• Data Processing Agreements with third parties

9) Children's Privacy

Thumbnail Grabber is not intended for users under the age of 18. We do not knowingly collect personal data from children.

If you are a parent or guardian and believe we have collected data from a child, please contact us immediately at support@thumbnailgrabber.app, and we will delete it promptly.

10) Third-Party Links

Our service may contain links to external websites (e.g., YouTube videos). We are not responsible for the privacy practices of these third-party sites.

We encourage you to review the privacy policies of any external sites you visit.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service features.

Material changes will be:

• Posted on this page with a new "Effective Date"
• Notified via email (for registered users) or on-site banner

We encourage you to review this policy periodically. Continued use after changes constitutes acceptance.

12) Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: support@thumbnailgrabber.app
• Website: https://thumbnailgrabber.app

We will respond to your inquiry within 30 days.

This privacy policy is designed to be transparent and compliant with GDPR, CCPA, and other privacy regulations. If you have concerns about our data practices, please reach out.